One day while planning my next book, I realized I needed more information than I could get from books or the internet. I needed to talk to a real, live person with some experience in either handing out or being on the receiving end of certain medications. So I sent a note to one of

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This is one of two blogs I wrote in 2009 that won The Word Guild 2010 Award for Blog Series this June. “Some people are uncoachable,” said the speaker, who was giving tips on mentoring others. I nodded in agreement. I'd recently been thinking the same thing, and it was good to hear him affirm

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